We're Looking to Hire a Development Director...Again

Your organization has gone through 3 development directors in the last 4 years.  Your board is suggesting that you eliminate the function entirely.  What can you do to stop this vicious cycle?

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You can start by understanding the conditions that are necessary for a development officer to be successful.  Have you personally spent any time learning about the fundraising process?  Do you know what it takes to raise significant money through major gifts?  Can you articulate the five stages of development?

The director of development role is a high burnout position.  There is tremendous pressure to show value, more so than with other nonprofit positions.  Finance Directors aren’t expected to cover their own salary through cost cutting measures.  Program staff often view the position as just schmoozing and going out to lunch.  Board members don’t want anything to do with asking for money.

Fundraising is a necessary and essential part of any nonprofit where fee income generates less than operating expenses.  As the adage goes, “no money, no mission.”  So why is it so common that Executive Directors have to constantly justify any investment in staffing or infrastructure to their board?

In order for a development director to be successful in their job, there needs to be a culture of philanthropy throughout the organization.  That means every staff member and volunteer understands that fundraising is not bad or shameful.  The efforts of the development office are valued as much as any other department as critical to the mission.

There needs to be sufficient investment in infrastructure.  At the very least, there should be a written fundraising plan for each year and good development software in place.  Excel spreadsheets are just not up to the task of managing complicated donor relationships and history. 

Development officers need to have some administrative support so they can be freed up to do what they have been trained to do – get out of the office and develop relationships with potential funders.  There’s no way to raise major gifts when you are stuck at your desk entering donations.

So often nonprofits hire a development person, and the Executive Director and board members let out a sigh of relief now that fundraising is someone else’s job.  Fundraising is everyone’s job.  One person cannot possibly manage the number of relationships needed to sustain a nonprofit every year.

Revenue goals should be set based on a close review of existing donor capacity and history and a realistic look at growth opportunities, weighed against staff resources.  Development Directors who come into an organization and are handed a set of revenue goals that are at best arbitrary and at worst totally disconnected from reality are doomed to failure.  

This moment is an opportunity for you to stop the revolving door of development directors at your organization.  What can you do before hiring your next director to increase their chances of success?  If the right conditions are not present, even the most seasoned and skilled development person will not be able to succeed.

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