With notoriously lower salaries and fewer resources available, why would anyone choose a career working in the nonprofit industry?
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Photo by Andrew Gustar on Flickr.com |
Every job comes with some drudgery, but the beauty of
working for a nonprofit is that you know that your time spent stuffing
envelopes is in service to an important mission. You’re not stuffing envelopes so that your
employer can sell more widgets, you’re stuffing envelopes so that your
nonprofit can feed more hungry people, teach more children to read, or find a
cure for cancer.
Remembering the purpose of the work gives it meaning. In Daniel Pink’s excellent book, Drive, he describes a study that
illustrates this point. Telemarketers
for a university scholarship fund were divided into three groups. The control group was given a call list and a
script and nothing else. A second group was
told all about the personal benefits
of doing the job (earning money, improving communication skills). And the third was given stories about people
who had received money from the scholarship fund and how it had improved their lives. Can you guess which of these three groups
raised by far the most money?? The
people in the third group actually raised twice
as much as the other two groups.
Even within nonprofits it is sometimes easy to lose sight of
that purpose. As a nonprofit leader, you
can remind your staff about why their work is so important by sharing success
stories about clients, inviting program beneficiaries to speak at staff meetings,
or by developing an internal newsletter that highlights your impact.
For members of your staff whose jobs don’t involve direct
client contact, think of ways that they can see your programs in action. If you provide group counseling, let them sit
in on a session. If you offer
educational programs, encourage them to attend a class.
I once worked at an education nonprofit that offered
week-long seminars for teachers in the summer.
Every new staff member was invited to sit in on a seminar. It may feel like a lot to allow someone to
take a week away from their primary job responsibilities, all that lost
productivity, but it paid off in both passion for the mission and a depth of
understanding of why the program was important and even transformative for many
teachers. It also made the staff feel
invested in, and as a result, the turnover at that organization was the lowest
I’ve seen in my career.
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